Privacy policy

Credit Loan App (Together,“Site” or “App”) is owned and operated by NAVI FINANCE LIMITED (hereinafter shall be referred to as "Us" or "We" or “Our”) to offer lending and other various financial services(“Services”). We respects your privacy and is committed to protecting your Personally Identifiable Information (“PII”) that may be collected through your use of our website or App.

This privacy policy ("Privacy Policy")is published in accordance with the provisions of Rule 4 (1)of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information)Rules,2021 which requires the publishing of a privacy policy for handling of or dealing in personal information including sensitive personal data or information.

This Privacy Policy will help you understand how we use your information and what we do with it. However, this Privacy Policy does not apply to services that are not owned or controlled by Credit Loan App, including third-party websites and the services of other Credit Loan App’s merchants. Our goal is to handle personal data provided to us in compliance with applicable data privacy and protection laws.

To use our website or any of our products or services, your consent is required for the use of your data as described in this Privacy Policy. Please read this Policy carefully. By Clicking the continue or Agree icon or any other icon that indicated agreement with this Privacy Policy, downloading the Credit Loan App App and applying for any of our services including but not limited to the Loan Application, you agree to our collection, use, and sharing of your PII as described in this Policy.

1. Application and Principles

1.1 This privacy policy (Policy) describes how we collect and use your PII and how you can control that use. Please read this Policy carefully.

1.2 By Clicking the continue or Accept icon or any other icon that indicated agreement with this Privacy Policy, downloading the Credit Loan App App and applying for any of our services including but not limited to the Loan Application, you agree to our collection, use, and sharing of your PII as described in this Policy;

1.3 This Policy shall apply to visitors to the Credit Loan App website and the Privacy Policy together with the Terms and Conditions of the Loan Account Agreement shall jointly apply to the use of:

a. Any User of the content of the Credit Loan App website;

b. The Credit Loan App Mobile Application Software available for download and/or streaming from the Credit Loan App website, Google Play Store or any other platform/ third party Apps where the App is hosted; and

c.Applying or subscribing to any of the Services offered by Credit Loan App including but not limited to application for loan.

1.4 The following principles guide how Credit Loan App processes your personal data:

a. Purpose: collected only for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes.

b. Law and Fairness: processed lawfully, fairly, in a transparent manner and with respect for the dignity of the human person.

c. Need: adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.

d. Timeliness: accurate and where necessary kept up to date.

e. Duration: not kept in a form that permits identification of data subjects for longer than is necessary for the purposes for which the personal data is processed.

f. Security: processed in a manner that ensures its security, using appropriate technical and organizational measures to protect against unauthorized or unlawful processing and against accidental loss, destruction or damage.

1.5 You confirm that you agree and consent to this Privacy Policy together with the Terms and Conditions by downloading the App, or use of any of the Credit Loan App Services and you also consent to the collection, use and storage of your information in the manner provided herein.

2. Purpose of Collecting your Personal Identifiable Information (PII)

2.1 Credit Loan App shall require your Personal Identifiable Information (PII) for the purpose of you downloading the App and your opening of an account with Credit Loan App;

2.2 Credit Loan App shall require your PII to comply with the Know Your Customer (KYC) requirements of the Money Lender’s Licence and other regulatory provisions to which Credit Loan App is bound;

2.3 Credit Loan App shall also require information to ascertain your satisfaction of its service criteria for prospective clients including but not limited to age, occupation and determine your creditworthiness.

2.4 You may withdraw your consent from this privacy policy, however, all accrued obligations prior to such withdrawal shall remain subsisting and valid until such obligations are fulfilled.

3.Required Information

3.1 Submitted information:

Information we may collect and process from you include those you provide to us whilst filling in forms in the App or on our App(s), provided by corresponding with us; provided by registering to use our App, downloading or registering the App, subscribing to any of our Services (such as applying for a loan), searching for an app or Service, sharing data via the App’s social media functions, entering a competition, promotion or survey, and reporting a problem with the App, our Services, our App or any of Our Service Apps.

3.2 Personal Information:

This information may include your name, address, email address and phone number, the Device’s phone number, SIM card details, age, username, password and other registration information, financial and credit information (including your mobile money account details, bank account details, and bank verification number, where applicable), personal description and photograph.

3.3 Collected Information:

While using Our Application, to provide features of Our Application, we may collect, with your prior permission:

a. Mobile phone (device). Collect and monitor specific information about your device including your device name, model, region and language settings, device identification code, device hardware, and software information, status, usage habits to uniquely identify the device and ensure that unauthorized devices are not to act on your behalf to prevent frauds.

b. Contacts. Collect the contacts list information, including phone contact name, phone number. The purpose of the collection is to establish credit files by analyzing contacts information and increase the way to contact you. In addition, the information will used for anti-fraud services. When using this App, it will periodically transmit and upload Contacts list information over a secure connection(https) to our server https://www.creditbanknr.com and to us.

c. Camera. Identify your uploaded pictures, through the OCR technology to identify the pictures, improve the speed of user information review, improve user experience.

d. Location. Collect and monitor the location information of the equipment, including the longitude, latitude, location area, location area code, positioning mode, positioning time, and other position-related information of the user equipment. The purpose of collection: to score the user's credit and ensure the security of the user's account by monitoring the user's actual location information. 

e. SMS. Collect SMS information including credit transfer message and messages sent by financial institutions, which enable us to create credit report, financial risk assessment and provide customized finance services. When using this App, it will periodically transmit and  upload SMS information over a secure connection(https) to our server https://www.creditbanknr.com and to us.

f. Calendars. Enables the app to writing or modifying logs in the calendar to remind users to repay the loan on time.

g. Storage. To store information, which enables the app upload photos and/or documents to fill out the application form during the loan application process.

h. App List. Collect list of installed application metadata information, including the application name, package name, installation time, update time, version name and version code of each installed application on the device to evaluate your reputation and Pre-configured to enrich the customized loan offers approved by your profile. 

i. Information about how you interact with us. Credit Loan App may collect technical data about your use of the Credit Loan App application and how you interact with our digital advertising and promotions. With your consent, Credit Loan App uses cookies and similar technologies to collect this information.

Credit Loan App will upload and transmit the submitted information and collected information to https://www.creditbanknr.com, including Contact information and SMS information from your phone to our server.

4. Unique Application Numbers

We may receive information on the type of operating system, Unique Application number and installation information when you install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates

5. Cookies and Other Tracking Technologies

5.1 We may use mobile tracking technologies and/or WebSite cookies to distinguish you from other users of the App or Service Apps.

5.2 To provide you with a good experience when you visit the WebSite or use the App or browse any of the Apps and also allows us to improve the App and Our Apps, we make use of cookies

5.3 Statistical or aggregated information does not directly identify a specific person, but it may be derived from your PII. For example, we may aggregate PII to calculate the percentage of users in a particular area.

6. Processing your Information

6.1 In accordance with this Policy, we may associate any category of information with any other category of information and will treat the combined information as personal data for as long as it is combined.

6.2 Information collected by us shall be used to determine the prospective customer's creditworthiness and for the purpose of determining whether or not to provide a loan application to the customer, the amount of such loan and the terms and conditions applicable to such loan.

6.3 Save in compliance with an order of the Court, Arbitral Panel, Tribunal, Regulatory Directive or Order or any other legal or regulatory obligation, we do not disclose information about identifiable individuals to other parties, but we may provide them with anonymous aggregate information about our users.

7. Third Party Access to your Information

7.1 Credit Loan App does not sell, trade or rent personal information to anyone. However, to enable us to render our services to you on our website, we may share your information with trusted third parties, such third parties include financial institutions, payment processors verification services, sanctions screening and identity verification services as well as any third parties that you have directly authorized to receive your Personal Information.

7.2 To ensure efficient delivery of our services to you we may receive information from other sources and may be required to work with a number of third parties (including credit reference agencies and mobile network providers) and we may receive information about you from them.

7.3 Credit Loan App shall secure the confidentiality of your data and PII to avoid unauthorized without prejudice to our right to share information, including PII, with third parties, as described below:

a. Service Providers: We may share information with service providers that help us perform functions and process your transactions.

b. Affiliates: We may share information with a parent company, subsidiaries, joint ventures, or other companies under common control with us who shall also comply with the terms of this Privacy Policy. We provide such information to other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

c. Other Companies: We may share information with other companies for purposes of marketing our products to you or for analyzing our business and transactions.

d. Corporate Structure: We may share information in connection with a merger, acquisition, consolidation, change of control, or sale of all or a portion of our assets or if we undergo bankruptcy or liquidation.

e. To Prevent Harm: We may share information if we believe it is necessary in order to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.

8.Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9.Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

10.Contact us

If you have any questions or suggestions or wish to make a complaint you can contact us at bailifselene@gmail.com